10 - January - 2011

Time and cost savings for ISG Middle East

Fit-out, construction and management services specialist ISG has reported significant time and cost-savings, as well as a higher success rate for bids, following implementation of Causeway Estimating for its Middle East operations. The subsequent introduction of Causeway's CADMeasure interactive measurement tool has resulted in additional productivity benefits.

The selection of Causeway Estimating followed a rigorous evaluation of the options available, including demonstration workshops to test the products in a realistic environment.

"We had previously been using a spreadsheet-based system that had a number of inherent disadvantages," recalled ISG Commercial Director Richard Kimber. "It was clear we could improve our bid management process by investing in specialist software - and that this would not only reduce our costs but also enable us to deliver a better service to our customers It also became apparent that the functionality of Causeway Estimating offered a number of distinct advantages over the alternatives," he added.

The numerous benefits ISG is experiencing with Causeway Estimating include elimination of arithmetical errors, more accurate comparisons of sub-contractor quotations and higher visibility of amendments. Ease of use and the ability for several people to work on the same estimate simultaneously have also proved to be very useful.

In addition, ISG is now able to capture Cost Code data from each project to build a library of data to be used for benchmarking, as well as streamlining of many other everyday tasks.

"The average tender time on pricing has been reduced by approximately 20% and our strike rate has improved significantly since the implementation of Causeway Estimating," said ISG's Estimating Manager Darrren Pavitt. "We are also implementing the sub-contractor database side of Causeway to send out enquiries electronically, receive them back in the same format and automatically import them into the comparison function of the software, which will save us even more time," he continued.

Following the success of the Estimating systems, ISG introduced Causeway CADMeasure to apply further time savings to the take-off process, as CADMeasure allows measurements from AutoCAD or PDF drawings to be input directly into Estimating.

Paul Madeira, Chief Operating Officer of Causeway Middle East, commented: "ISG is a perfect example of Causeway's problem-solving philosophy. Rather than simply supplying software, our approach is to engage with customers to be sure we understand their requirements and challenges, so that the software delivers the best solution for them. We are pleased that ISG is now considering rolling out Causeway solutions to its other international operations across Asia."

"We have been delighted with the Causeway solution, which has enabled us to fine-tune key processes for maximum productivity, while also helping us to win more work, in a very cost effective fashion. We anticipate a very quick return on investment from the system," Richard Kimber concluded.

Further information contact:

t: +44 (0) 1628 552000

e: marketing@causeway.com